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Privacy Policy

PRIVACY & SECURITY POLICY

WHAT DO WE DO WITH YOUR INFORMATION?

When you interact with our website, for example as part of the buying process of our services, we collect the personal information you give us such as your name, address, email address and phone number.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. We will always include an opt-out in any such email.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, book a service, place an order, arrange for a delivery or return a purchase, it is implied that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no (for example via an opt-out link).

How do I withdraw my consent?

If at any time you change your mind and don’t want us to contact you anymore, you can withdraw your consent for the continued use of your information, at any time, by contacting us at info@stepintotheroom.co.uk.

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

PAYMENT

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

COOKIES

We collect cookies when you visit our website. A cookie is a small text file that is downloaded onto your computer, tablet or mobile device whenever you visit a website. A cookie enables a website to recognize the user’s device and store some information about that user’s behaviour and preferences whilst they are on the site. They don’t provide us with any personal information about you.

We collect cookies to use the information they provide so that we can make sure our website is fit for purpose and serves your needs as well as possible.

The cookies we currently use are part of Google Analytics which is software that helps us to analyse how visitors use the Body By Ciara website and App. All data is anonymized. These cookies can last for up to 2 years. Please see Google’s privacy policy for more information.

 

If you wish to do so, you can switch cookies off via your browser. If you want to delete any cookies that are already on your device please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Please be aware that if you do delete cookies or disable further cookies it might make the website experience slightly less seamless. To find out more information about all things cookies please visit www.aboutcookies.org

 

LINKS

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our website or any part within it is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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